GI
The Griffin Inn
Swithland, Leicestershire
Where the pub stands
the numbers the whole team is coaching toward
Ask
who’s on form, who needs a hand, how the pub’s doing — ask in plain words
Shout-outs to approve
approve to add it to their Values ring & score · reject if it isn't real
General Manager shout-out
recognise someone from your shift — lands on the team wall with a GM badge
The squad
coach the climb to Test Player
Coach the team
agentic nudges to lift the score
Till mapping
these till operators aren't linked to anyone yet — until they are, their sales count toward nobody's score